{"id":10841,"date":"2025-09-18T06:46:05","date_gmt":"2025-09-18T06:46:05","guid":{"rendered":"https:\/\/niagaraconstructionnews.com\/?p=10841"},"modified":"2025-09-18T06:46:05","modified_gmt":"2025-09-18T06:46:05","slug":"niagara-falls-launches-live-online-chat-to-support-planning-and-building-applications","status":"publish","type":"post","link":"https:\/\/niagaraconstructionnews.com\/?p=10841","title":{"rendered":"Niagara Falls launches live online chat to support planning and building applications"},"content":{"rendered":"<p>Niagara Construction News staff writer<\/p>\n<p>NIAGARA FALLS &#8211; The City of Niagara Falls has introduced a new online service to help builders, developers and residents navigate its planning and building processes.<\/p>\n<p>The city\u2019s Planning, Building and Development department is offering CityView Chat, a live support feature for users of the CityView Portal\u2014Niagara Falls\u2019 online platform for submitting building permits, planning applications and other development-related requests.<\/p>\n<p>The chat service connects applicants directly with department staff during business hours, Monday to Friday from 8:30 a.m. to 4:30 p.m. It is designed to assist with filing applications, making payments and troubleshooting navigation issues within the portal.<\/p>\n<p>City officials say CityView Chat is a specialized tool to provide better support for the development industry while also improving engagement with residents on planning and building matters.<\/p>\n<p>The service can be accessed through the CityView Portal on the MyCity Dashboard at <a href=\"http:\/\/www.niagarafalls.ca\/cityview\">www.niagarafalls.ca\/cityview<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Niagara Construction News staff writer NIAGARA FALLS &#8211; The City of Niagara Falls has introduced a new online service to help builders, developers and residents navigate its planning and building processes. The city\u2019s Planning, Building and Development department is offering CityView Chat, a live support feature for users of the CityView Portal\u2014Niagara Falls\u2019 online platform [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":10842,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[28,64,29],"tags":[],"class_list":{"0":"post-10841","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-contracting","8":"category-featured","9":"category-current-news"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Niagara Falls launches live online chat to support planning and building applications - Niagara Construction News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/niagaraconstructionnews.com\/?p=10841\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Niagara Falls launches live online chat to support planning and building applications - Niagara Construction News\" \/>\n<meta property=\"og:description\" content=\"Niagara Construction News staff writer NIAGARA FALLS &#8211; The City of Niagara Falls has introduced a new online service to help builders, developers and residents navigate its planning and building processes. 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